If for whatever reason our product doesn't meet your expectations, simply return it to us for an exchange or a refund of its purchase price unused within 30 days of receipt. Items returned after the 30 days will be on an inspection basis only. Just fill out the return/exchange form, which is included in the package. Please be sure to enclose the form so we know who you are and what you would like us to do. Make sure the return is properly insured for it full value, because packages do get lost. We can not refund an amount for a product we never received.